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Info Covid

Covid-19 Disclosure - Safety first

All the RECEPTIVE STRUCTURES that we intermediated are regularly sanitized according to the protocol of the anti-Covid19 regulations.

Anti-contagion protocol applied for our TOURS, ACTIVITIES AND EXCURSIONS. In accordance with the national provisions, the minimum interpersonal distance of at least one meter is confirmed, however, for a better protection of one’s own health and of the community, in the presence of more people, an interpersonal distance of at least 1.80 is recommended. meters. It is confirmed, in the presence of more people, the mandatory use of the mask, in closed spaces. The mandatory use of the mask is also confirmed, in open spaces, if it is not possible to maintain interpersonal distancing. Without prejudice to compliance with the maintenance of interpersonal distancing measures, the provisions relating to the obligation to wear masks are not subject to children under the age of six, individuals with forms of disability not compatible with the continued use of the mask as well as the subjects who take care of them. Cohabiting people are not obliged to maintain interpersonal distance between them and to use a mask. Participants may be subjected to the measurement of body temperature, in compliance with the privacy legislation, and it may be necessary to limit the number of people present at the same time in the premises and in the common areas, in order to guarantee the maintenance of interpersonal distance. Compatibly with the organizational structure, communicate in advance, online or by e-mail, to the participants the behaviors to be followed and the indications for mitigating the risk from Covid-19.

CANCELLATION POLICY for issues related to Covid19

Given the current situation, we understand the need for flexibility well, which is why we offer free cancellation up to 24 hours before the stay in the event of a health emergency.

This includes:
  • closure of regional / national borders (lockdown) and consequent impossibility of reaching the facility
  • presence of respiratory symptoms and fever in clients
  • Covid-19 positive laboratory tests in customers
  • customer contact with positive subjects
  • symptoms and / or positive test in family that the client takes care of
During your stay:
  • Put on the mask
  • Keep at least three feet away from other people
  • avoid crowded places
  • Wash your hands often or use alcohol-based gel
  • If you have flu-like symptoms please inform our staff

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